How Many People Get Their News from Social Media Websites?

Posted by on Sep 24, 2018 in blog

How Many People Get Their News from Social Media Websites?

With all the changes and advancements that are made on social media websites, it’s interesting to find out who still goes to the sites to get their news. Recently, Facebook had a crackdown on fake news so a lot of people turned to different sites to get caught up. It still remains the go-to site for collecting news, however, by many users that find it the most convenient news medium. A new survey that was conducted by Pew Research shows how many users on the different social sites are using them as their source of news. According to the survey, 68% of the respondents said that they got caught up on news through social media channels at least sometimes. The poll was started on July 30, 2018 and ended on August 12, 2018. It examined the demographics and habits of individuals regarding their consumption of news from various channels including T.V., online sites, print magazines or newspapers or from social media sites. Consumers of news from social media platforms were then asked various questions to gain more insight into their behaviours and habits. The most popular website for news consumption continues to be Facebook with YouTube coming in second followed by Twitter in third place. Across the board, respondents replied that while they did not always believe everything they read on social sites they head to them because these websites are a very convenient way to get caught up on the all of the latest news. Millions of people flock to social sites every day for reasons of their own. This is where your future customers are looking for what you have to offer and where you can offer it to them. To learn more about social media advertising, please feel free to visit our website at www.qodesocial.com. We are Toronto’s leading social media agency and we are here to help...

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Keep Your Content Fresh on Social Sites

Posted by on Aug 29, 2018 in blog

Keep Your Content Fresh on Social Sites

           Brand awareness and engagement with your followers all depends on the content you are posting on your social media websites and how fresh it is. No fan or follower, no matter how dedicated he may be, will engage or continue to follow you if you are posting the same type of content time and time again. Here are a few tips you can use to keep your content as fresh as possible and to engage as many users on these sites: Hashtags Are Big Hashtags are trending right now and you need to make sure that you’re using them. You can rest assured that your competition is. These hashtags are appearing on all different social sites including Instagram and Facebook and they are used to highlight the post and to make it reach larger audiences. Work with Influencers If you aren’t working with influencers yet, now is the time to start. In order to develop your brand name even further, strike up a relationship with a blogger, a celebrity or another well-known social media star that is somehow relevant to your industry. Tell Stories This is also another big trend that can be used on Facebook, WhatsApp, Instagram, Twitter etc. Share videos, stories and insights with others to keep your content fresh. Go Live Connect with your audience by going live so that you can interact with them in real time. You can invite guest speakers to increase your audience base and anybody that is watching can share their comments and questions with others. Add a contest to the live broadcast and watch as consumers roll in to learn more about your brand. If you aren’t keeping your content fresh on social sites you are losing followers. In order to keep your brand viable, you must be able to connect with the people that need and want your product the most. If you are looking for any help with content on your social media channels, or have any questions about social media and how it will help you and your business, please contact us at www.qodesocial.com. We are the social professionals that can build up more engagement and followers for...

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The Most Popular Social Media Websites in 2018

Posted by on Aug 22, 2018 in blog

The Most Popular Social Media Websites in 2018

Social media continues to change and expand and throughout 2018 we have seen many different ones evolve. Here is a list of the top 10 social media websites in 2018 and the number of active users that are using the site monthly. Facebook – The active monthly users for Facebook currently sits at approximately 2.2 billion. YouTube – There are approximately 1.9 billion people worldwide that are watching YouTube videos every month. Instagram – Instagram continues to remain popular and boasts about 1 billion active monthly users. Qzone – This popular social media site has approximately 563 million users. Weibo – Approximately 376 million people are active on the Weibo website. Twitter – This site currently has 336 million active members. Reddit – Reddit sits right behind Twitter with 330 million users. Pinterest – Coming in at number 8 in line, Pinterest has about 200 million members. Ask.FM – Approximately 160 million people use this social site every month. Tumblr – Tumblr remains strong with about 115 million active users. YouTube continues to narrow the gap with Facebook as videos remain a popular source of entertainment and information. Within a year, more than 300 million new users joined this social site. Facebook has grown from 2.13 billion users in December 2017 to 2.23 billion in June, 2018. About 15 million new active users are flocking to the site every month. It’s clear to see that with so many active users on the different platforms, any business should be using social media sites for marketing and advertising purposes. If your business hasn’t yet embraced social marketing or isn’t using it to its full potential, please visit our site at www.qodesocial.com to learn more. We offer a variety of services to ensure you are reaching your targeted audience on the most popular social...

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Is Your Business Using Social Media As a Resource for Customer Service?

Posted by on Aug 1, 2018 in blog

Is Your Business Using Social Media As a Resource for Customer Service?

  If you want to improve your customer service there are different strategies that can be put into place on social media sites. Many customers don’t want to pick up the phone to receive service and would prefer to get in touch on a social platform. In many cases the response rate is much faster and it can be done using a cell phone when a person is on the go. All businesses must understand that social media will be the customer service platform moving forward and many social sites are producing new tools to make customer service as fast and easy as it can possibly be. Customers want to contact businesses in the easiest way possible and are looking for the fastest response times. A lot of customers head to Twitter and Facebook to contact companies even if the businesses aren’t yet set up to handle consumer inquiries this way. Companies that aren’t equipped to respond quickly to inquiries, complaints or general feedback on social sites can expect to receive negative publicity as a result. Too much negative feedback from consumers on social sites is a disaster for a business. Social response teams need to be set up to monitor and respond to customers quickly. All feedback that is coming in isn’t negative and the social site can be used to also share testimonials and positive reviews with others. This is a great way to build up brand awareness since many consumers are looking for input about a product from another consumer before making a purchase. If you aren’t set up for social media customer service yet, it’s time to get on the bandwagon now. We can help you get everything set up and we can even manage your accounts for you. If you have any questions at all about our line of social media services, please visit our website today at...

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Online Reputation Management for Social Media

Posted by on May 23, 2018 in blog

Online Reputation Management for Social Media

Many consumers first find out about a brand through their interactions on social media sites. As a business you are given the opportunity to target the most relatable and positive aspects about your brand through your posts. You must also, however, manage any negative perceptions that consumers may have about your brand very quickly. Social media is by far the most interactive platform for consumers and where they are running across the names of different brands. This means that the posts and the content about your brand must be enhanced and monitored along with the conversations that people are having in the comments sections. This allows your business to climb out of a hole if there are negative comments being made. One way to do this is to be totally transparent and proactive. Be willing to discuss and acknowledge any problems surfacing on social media and let consumers know how you are planning to improve the performance or quality of a product. Actively engage with consumers and be helpful in terms of any suggestions, problems or complaints that have surfaced. Every answer that you provide will be viewed by not only the person that has left a comment but by many others. This is your one chance to leave a positive impression on all viewers. Remain positive and understanding in your communications with others and you’ll see that this will go a long way. When you are engaging with consumers and being transparent with them, you will be building a reputation that is impeccable. At the same time, you must also post the positive aspects of your company including the product line, services, the workplace and your commitment to customer service. If you need help with online reputation management for your social media websites, please contact our office through our website at qodesocial.com. We help businesses re-establish, maintain and build up their glowing reputations on social media...

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